Privacy Policy

Last Updated: March 15, 2025

Your privacy matters to us. This comprehensive policy explains how Radiate-PwrFlux collects, uses, and protects your personal information when you engage with our web3 and decentralized internet educational services.

Information We Collect

We collect different types of information to provide and improve our web3 educational services. Here's what we gather and why:

Personal Information You Provide

  • Contact details: name, email address, phone number when you inquire about our programs
  • Educational background and career goals during consultation sessions
  • Payment information when you enroll in our courses (processed securely through third-party providers)
  • Communication preferences and feedback about our services

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

Information Type Purpose Retention Period
IP Address & Location Security and regional content customization 30 days
Browser Information Website optimization and compatibility 90 days
Page Views & Navigation Understanding user interests and improving content 12 months

Important: We never collect sensitive personal data like government ID numbers, financial account details, or health information unless specifically required for educational verification purposes and with your explicit consent.

How We Use Your Data

Your information helps us deliver better educational experiences. We use your data for these specific purposes:

Educational Service Delivery

We use your contact information and educational background to:

  • Match you with appropriate web3 learning programs starting in late 2025
  • Provide personalized course recommendations based on your experience level
  • Send course materials, updates, and important announcements
  • Facilitate communication between instructors and students

Communication and Support

We reach out to prospective and current students to share relevant information about blockchain technology trends, upcoming course sessions, and educational opportunities in the Thai market. You can adjust these preferences anytime.

Service Improvement

Anonymous usage data helps us understand which topics interest our audience most, allowing us to develop more relevant curriculum for Thailand's growing tech sector.

Data Sharing and Third Parties

We limit data sharing to essential service providers and never sell your personal information to marketing companies.

Trusted Service Partners

We work with carefully selected partners who help us deliver our services:

  • Payment Processors: Secure payment handling for course enrollment fees
  • Email Service Providers: Course communications and updates (you can unsubscribe anytime)
  • Learning Management System: Course content delivery and progress tracking
  • Customer Support Tools: Providing timely assistance with technical issues

Legal Requirements

We may disclose information when required by Thai law or to protect our legitimate business interests, such as preventing fraud or unauthorized access to our systems.

Data Processing Agreements: All third-party partners sign comprehensive data protection agreements ensuring they handle your information with the same care we do.

Your Privacy Rights

Under Thailand's Personal Data Protection Act (PDPA) and international privacy standards, you have several important rights regarding your personal information:

Access Your Data
Request a copy of all personal information we have about you, including how we obtained it and how it's being used.
Correct Inaccuracies
Update or correct any personal information that's outdated or incorrect in our records.
Delete Your Data
Request deletion of your personal information when it's no longer needed for legitimate business purposes.
Restrict Processing
Limit how we use your information while we address any concerns you have about accuracy or processing.
Data Portability
Receive your data in a structured format that can be transferred to other service providers.
Withdraw Consent
Stop processing activities that require your consent, such as marketing communications.

How to Exercise Your Rights

To exercise any of these rights, contact us at info@radiate-pwrflux.com with the subject line "Privacy Request." We'll respond within 30 days and may need to verify your identity to protect your information from unauthorized access.

Security Measures and Data Protection

Protecting your personal information is fundamental to our business. We implement multiple layers of security to safeguard your data:

Technical Safeguards

  • Encryption: All data transmissions use TLS 1.3 encryption, and sensitive data is encrypted at rest
  • Access Controls: Strict employee access limitations based on job responsibilities
  • Regular Security Audits: Quarterly assessments of our systems and practices
  • Secure Hosting: Our servers are hosted in certified data centers with physical security measures

Operational Security

Our team follows established protocols for handling personal information, including secure document storage, regular security training, and incident response procedures.

Data Retention Policies

We keep your information only as long as necessary to provide our services or as required by Thai law. Student records are typically retained for 7 years after course completion, while marketing inquiries are deleted after 2 years of inactivity.

Breach Notification: In the unlikely event of a data security incident, we'll notify affected individuals within 72 hours as required by PDPA regulations and take immediate steps to minimize any potential harm.

Thailand Law Compliance

As a business operating in Thailand, we comply with the Personal Data Protection Act B.E. 2562 (2019) and related regulations that protect Thai residents' personal information.

PDPA Compliance Framework

Our privacy practices align with PDPA requirements including:

  • Obtaining appropriate consent before collecting personal data
  • Processing data only for legitimate, specified purposes
  • Implementing appropriate security measures for data protection
  • Respecting data subject rights and responding to requests promptly
  • Maintaining records of data processing activities

Cross-Border Data Transfers

When we work with international partners for course delivery or technical services, we ensure adequate protection through approved mechanisms like standard contractual clauses and adequacy decisions.

Thai Language Support

While our primary business language is English, Thai speakers can contact our support team for privacy-related questions. We provide assistance in Thai for complex privacy matters affecting local residents.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors use our educational content.

Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Website functionality and security Session only
Analytics Cookies Understanding visitor behavior and improving content 12 months
Preference Cookies Remembering your settings and choices 6 months

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality, but won't prevent you from accessing our main educational content.

Policy Updates and Changes

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and industry best practices.

How We Notify You of Changes

  • Email notification to current students and recent inquiries about significant changes
  • Prominent notice on our website homepage for 30 days after major updates
  • Updated "Last Modified" date at the top of this policy page

Continued use of our services after policy updates indicates acceptance of the revised terms. If you disagree with changes, you can discontinue services and request data deletion.

Privacy Questions and Contact Information

Email: info@radiate-pwrflux.com
Phone: +66 55322685
Address: 105 Phuchao Saming Phray, Samrong Klang, Phra Pradaeng District, Samut Prakan 10130, Thailand

Our privacy team typically responds to inquiries within 2-3 business days. For urgent privacy concerns, please call during Thai business hours (9 AM - 6 PM ICT, Monday through Friday).